Last updated: 15 October 2025
Who we are
Heart & Soul is operated by Jasmine White, a qualified holistic deep tissue massage therapist based in Sussex.
Our website address is: https://weareheartandsoul.com
We respect your privacy and are committed to protecting your personal information. This policy explains what information we collect, how we use it, and the choices you have about your data.
Information We Collect
When you contact us through our website forms or make a booking, we may collect your name, email address, phone number, and any details you choose to share about your enquiry or wellbeing needs. This information helps us to respond to you, arrange appointments, and provide a safe, supportive service tailored to you.
How We Use Your Information
The information you provide through our contact and booking forms is used only to respond to your enquiry, manage your appointment, and maintain accurate client records.
If you choose to subscribe to our newsletter, your name and email address will also be added to our secure mailing list. This is entirely optional, and you can unsubscribe at any time. We will never share your details with third parties for marketing purposes.
Cookies
This website uses minimal cookies to ensure it functions properly and provides a smooth browsing experience. These may remember basic preferences while you navigate the site. You can control or delete cookies at any time through your browser settings. We do not use tracking or advertising cookies.
Embedded content from other websites
Pages on this site may include embedded content such as videos, images, or links from other websites.
Embedded content behaves in the same way as if you had visited the other website directly. These sites may collect data about you or use cookies of their own. We recommend checking their privacy policies for more information.
Who we share your data with
We only share your information with trusted third-party services when necessary to operate our website or process enquiries — such as our email or hosting providers.
These partners comply with UK data protection laws and handle your data securely, only under our instruction.
How long we retain your data
Form submissions and booking information are kept for as long as necessary to provide our services and to meet legal or insurance requirements.
Once your data is no longer needed, it will be securely deleted.
Your Rights
You have the right to request a copy of the personal information we hold about you, to correct any inaccuracies, or to ask that we delete your data, except where we are legally required to keep it.
To make a data request, please contact jasmine@weareheartandsoul.com
Where your data is sent
Messages and form submissions may be checked through automated spam detection and are securely stored via our website hosting and email systems.
Contact Information
If you have any questions about this Privacy Policy or how your information is handled, please contact:
Heart & Soul
Email: jasmine@weareheartandsoul.com
Location: Sussex, UK